To: Jeremy Ruskin <+firstname.lastname@example.org>
Subject: Whose money is it?
Sent: Wednesday, October 19, 2016 10:08 PM
To: Karl.Gehring@fsresidential.com; Kelley Wood <email@example.com>; Debborah Sellers <firstname.lastname@example.org>
Thank you for the Vintage at Grayhawk records. Kelley promised them at the Board meeting today where, as you know, my wife is President. I appreciate the timely response. I will study them.
My understanding from my wife is that the underlying lease with American Leasing has been solved with regards to the 3 yrs of overpayments. That's great. We appreciate your contribution.
One of the biggest problems we had setting up the system originally was double debits. I thought we had fixed that problem which is related to the batching process which is a fundamental part of the ACH system.
I understand that one of the monthly payments to American Leasing was debited twice.
However trivial that may seem, I consider that potentially a very serious issue which I've already flagged to regulators. For many reasons.
FirstService is a public company which derives the bulk of its revenues from payments made by HOA members via the ACH.
928 310 8220
From: Karl Gehring <Karl.Gehring@fsresidential.com>
Sent: Wednesday, October 19, 2016 04:28 PM
Subject: FW: Re : Vintage at Grayhawk Records Request
CC: Kelley Wood <Kelley.Wood@fsresidential.com>
Direct 480-551-4202 | Fax 480-551-6021
Sent: Thursday, October 06, 2016 8:59 AM
To: Kelley Wood <Kelley.Wood@fsresidential.com>
Subject: Re : Vintage at Grayhawk Records Request